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  1. Sky View Suites
  2. Help Desk

Help Desk

Questions about your current stay?

  • How can I have a different cleaning date and time?
  • I'm experiencing an issue in my suite (appliance, dishwasher, stove, fridge, water issue, tap, drain, toilet, plumbing, lock, tv, telephone, air conditioning, heating, etc.)
  • What does Sky View Suites do? What rentals to you provide?
  • Is this like Airbnb?
  • Can I book a party room/games room?
  • Can I set up a buzzer?
  • Can I get additional housewares?
  • How do I turn on the shower? (University Plaza Building - 140 Simcoe St.)
  • Can I get additional linens ?
  • Can I get bedding for the sofa bed?
  • Can I get an early check out?
  • What is the address of the suite?
  • Can I request additional items or have an item removed from my suite?
  • There are damages upon move-in. What can I do?
  • Do I have access to amenities?
  • Someone is parked in my assigned parking spot. What can I do?
  • Does the suite have air conditioning?
  • Why did my AC/heating stop working?
  • My wifi/internet/cable/tv isn't working. What can I do?
  • When do cleaning services happen?
  • How can I specify cleaning date and time?
  • How do I modify my cleaning service?
  • I want to move from my suite. What can I do?
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