Help Desk
Questions about your current stay?
- How can I have a different cleaning date and time?
- I'm experiencing an issue in my suite (appliance, dishwasher, stove, fridge, water issue, tap, drain, toilet, plumbing, lock, tv, telephone, air conditioning, heating, etc.)
- What does Sky View Suites do? What rentals to you provide?
- Is this like Airbnb?
- Can I book a party room/games room?
- Can I set up a buzzer?
- Can I get additional housewares?
- How do I turn on the shower? (University Plaza Building - 140 Simcoe St.)
- Can I get additional linens ?
- Can I get bedding for the sofa bed?
- Can I get an early check out?
- What is the address of the suite?
- Can I request additional items or have an item removed from my suite?
- There are damages upon move-in. What can I do?
- Do I have access to amenities?
- Someone is parked in my assigned parking spot. What can I do?
- Does the suite have air conditioning?
- Why did my AC/heating stop working?
- My wifi/internet/cable/tv isn't working. What can I do?
- When do cleaning services happen?
- How can I specify cleaning date and time?
- How do I modify my cleaning service?
- I want to move from my suite. What can I do?