To get started, please power cycle the modem by unplugging it from the wall for 10 seconds and plugging back in. This fixes just about all the connection issues, but if the issues persist please contact the network provider.
The numbers below are direct lines so you don’t need any account numbers etc. If you’re unsure of who your provider is, please send us a photo via our Help Inquiry Form and we’ll be happy to identify it for you.
- Frontline: 647-793-8570
- Rogers: 416-446-6709 ext 3
If you require further assistance, please fill out our Help Inquiry Form.